Conversation reply imports
Import a conversation reply
Backdated, no notifications/workflows/SLA. [requires "edit all tickets" scope]
AuthorizationBearer <token>
In: header
Path Parameters
idstring
The SparrowDesk conversation id
Header Parameters
x-import-source?string
Optional label identifying the system the reply was imported from
reply
A single historical reply. Either author_id or author_email must be provided to resolve the reply author.
Response Body
application/json
curl -X POST "https://app.sparrowdesk.com/v1/imports/conversations/string/replies" \ -H "Content-Type: application/json" \ -d '{ "reply": { "author_type": "agent", "html_body": "string", "created_at": "2019-08-24T14:15:22Z" } }'{
"data": {}
}Empty
Empty