ConversationsId
Retrieve a conversation
AuthorizationBearer <token>
In: header
Path Parameters
idinteger
Conversation id
Response Body
application/json
application/json
application/json
application/json
curl -X GET "https://app.sparrowdesk.com/v1/conversations/0"{
"data": {
"id": 12345,
"brand": "Support Brand",
"brand_id": 12345,
"source": "Mail",
"status": "Open",
"priority": "High",
"created_at": 1672531200,
"first_response_time": 1672534800,
"resolution_time": null,
"due": 1672617600,
"first_response_due": 1672538400,
"requested_by_email": "[email protected]",
"requested_by_id": 67890,
"assigned_to_member_id": 123,
"assigned_to_team_id": 456,
"last_updated_at": 1672535400,
"subject": "Payment issue with order #12345",
"description_html": "<p>I'm having trouble with my payment...</p>",
"description_text": "I'm having trouble with my payment...",
"tags": [
{
"id": 1,
"label": "billing"
}
],
"custom_fields": [
{
"id": 9250,
"value": "ORD-12345",
"conversation_field_id": 2771,
"option_id": 1817
}
],
"properties": {
"request_language": "English",
"browser_timezone": "Asia/Calcutta",
"browser": "Chrome"
}
}
}{
"error": {
"message": "Invalid conversation ID"
}
}{
"error": {
"message": "Conversation not found"
}
}{
"error": {
"message": "Error retrieving conversation"
}
}